Reporting to the Director, Human Resources, this leadership position acts as a resource in the management of all aspects of human resources within the organization. The Manager, Human Resources is responsible for the ongoing management, planning, implementing, directing and evaluation of programs in all areas of human resources; particularly regarding labour and employee relations.
The Manager, Human Resources models and inspires the Headwaters Health Care Centre’s corporate values, encourages the HR team to set department goals that align with these values and strategic directions and works collaboratively with all hospital teams; fostering a quality-focused and responsive customer service environment.
- Degree in business administration, labour relations or related discipline from a recognized university preferred
- CHRM or CHRP designation an asset.
- Five years progressive human resources experience, including at least three years in a human resources management role.
- Experience working in a unionized environment and demonstrated knowledge and understanding of labour relations and union contract administration.
- Demonstrated knowledge and experience of human resources practices, theories, trends and legislation.
- Knowledge of general management and business administration practices in order to direct operations, manage staff and administer budgets.
- Conflict resolution skills to resolve complaints, dispute and disagreements while maintaining positive working relationships.
- Planning skills, systems thinking and project management skills.
- Developed decision-making, research, creativity, critical thinking and problem solving skills to develop solutions and identify appropriate responses to issues or problems in the face of conflicting needs.
- Negotiation skills used in the course of labour and employee relations activities. Analytical, mathematical and statistical skills to interpret data identify trends and develop recommendation.
- Team leadership skills to empower staff, elicit input and cooperation, and motivate staff both within the department and across the organization.
- Political awareness in order to identify and respond to issues and to anticipate the likely reaction to statements, proposals, recommendations and situations.
- Superb presentation, verbal communication, interpersonal and relationship building abilities. Demonstrated written communication skills to draft clear and concise correspondence, collective agreement language and formal reports.
- Demonstrated proficiency with word procession, spreadsheet and database software.
- Is a 'competent person' as defined by the Occupational Health and Safety Act, and responsible for duties as outlines in the Occupational Health and Safety Act in section 27(1)