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Ward Clerk, Temporary Part Time (Ambulatory Care)



Department / Unit:

Ambulatory Care

Position Type:

Temporary Part Time

Bargaining Unit:


Posting Date:

2021/08/20 12:00

Closing Date:


The Ward Clerk performs clerical and administrative support functions to ensure smooth operation of the assigned unit.
Duties Include:
  • Performs reception function of unit, including answering inquiries of a general nature by patients, visitors, other departments, nursing staff and physicians, relaying messages for personnel on the unit, assisting them in a friendly and patient centered manner;
  • Assists with patient flow for clinics in collaboration with clinical staff
  • Rotates to various clinics within the Ambulatory Care setting as necessary
  • Receives messages and both verbal and written reports from various staff members, patients/families, and prepares other reports as required;
  • Performs clerical duties related to procedures and coordination of appointments and procedures for oncology patients, collection of data for submission to Cancer Care Ontario and our regional partners.
  • Routing of patient records according to established procedures
  • Keeps medical record file in proper order and pulls charts as needed and ensure that only authorized persons have access to patient records;
  • Manages interdepartmental mail; pulls and prepares clinic lists, reviews for accuracy of bookings and follows up with Physicians and registration for discrepancies
  • Promotes an environment that encourages and supports change using change management theory
  • All employees of Headwaters Health Care Centre are responsible to contribute to a transparent culture of patient and staff safety by adhering to and abiding by patient and staff safety policies and procedures set by HHCC.
  • Performs other related duties as assigned.
The successful applicant will possess the following qualifications:
  • Ward clerk certificate or equivalent experience required;
  • Medical terminology and an understanding of the health care system required;
  • Proficient computer skills in Microsoft Office and Excel are required;
  • Ability to work unsupervised in a high-pressure position required;
  • Ability to interact positively with physicians and the public required;
  • Strong organizational skills with the ability to multitask required;
  • Experience with Meditech and order entry preferred;
  • Excellent interpersonal and communication skills required
  • Acceptable performance and attendance records


Extra Information

The duration of this position is approximately 12 months.

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