Reporting to the Director, Human Resources, this leadership position acts as a resource in the management of all aspects of talent management and acquisition within the organization. The Manager, Talent and Workforce Planning is responsible for the ongoing management, planning, implementing, directing and evaluation of programs in all areas of the employee life cycle, including talent acquisition, management, retention, and workforce planning. The role is pivotal in understanding our current and future talent needs, with a focus on transforming talent acquisition and retention strategies.
The Manager, Talent and Workforce Planning models and inspires the Headwaters Health Care Centre’s corporate values, encourages the People and culture team to set department goals that align with these values and strategic directions and works collaboratively with all hospital teams, fostering a quality-focused and responsive customer service environment.
Talent Acquisition and Workforce planning
- Advise and contribute to the overall workforce planning and retention strategy to meet current and future needs; operationalizing the results of strategic planning
- Define and oversee the strategic approaches for implementing the workforce plan and strategies including methodologies, workflows, processes, policies and tools
- Deliver integrated and innovative sourcing strategies to target and recruit a strong candidate pool using a variety of tools, techniques, and technology
- Work collaboratively as a trusted partner with clients and stakeholders to develop creative and thoughtful strategies/approaches that address their talent acquisition and workforce planning requirements and ensure organizational human capital retention
- Establish and maintain talent market expertise, including best practices, industry trends, and innovative recruiting techniques; act as subject matter expert, providing insights on the market and talent landscape to support development of strategies and initiatives
- Help define the employment brand and execute on employment branding initiatives, including the unique value proposition that we offer
- Develop a suite of key performance indicators, monitors and reports on the metrics performance used to track hiring success, measure progress toward goals, and adjust plans to respond to the organization’s evolving hiring and retention requirements.
- Collaborate with human resources and operational leaders to optimize talent acquisition processes as measured by time from requisition approval to offer letter, while ensuring exceptional candidate experience
- Support the development and maintenance of effective programs for workforce retention, professional development, promotion, and succession planning
- Create, manage, and deliver regular data and reports to demonstrate the human capital health
- Ensure recruitment programs, policies and procedures are equitable and in compliance with labour laws, legislation, and regulations
- Lead HR projects and continuous improvement initiatives to improve service excellence and delivery, and employee experience, engagement, and retention
Equity and Diversity
- Lead programs to ensure management of talent acquisition strategies to attract, motivate, develop a diverse pool of candidates, and retain top talent
- Undertakes frequent reporting activities with research and analysis as required and provides proactive advice and support in the implementation and sustainment of the People Equity Plan
Strategic Contribution and Policy Administration
- Participate in the strategic and operational planning processes. Identify department needs and priorities.
- Responsible for leading the project planning and implementation processes for all HR programs and Projects
- Monitor, measure, and report on results of initiatives, post implementation to ensure successful delivery and participate in the enhancement or upgrading of existing programs/products/services supporting the spirit of continuous improvement in HR.
- Develop and maintain human resources policies and procedures to meet the requirements, support the quality of work-life, and conform to employment legislation.
Management, Staffing and Budgeting
- Provide leadership and direction to People and Culture staff to support them in the performance of their job responsibilities.
- Manage the Human Resources Operations calendar, ensuring that implementation plans are in place to support all future dated projects and/or programs
- Participating in the development and monitoring of the budget.
Compensation and Benefits
- Ensure that non-union compensation and benefits program are externally competitive and equitable.
- Support job evaluation process for non-union and union positions consistent with Pay Equity Act.
Leadership Competencies and Capabilities
As outlined in LEADS framework:
- Leads Self
- Engages Others
- Achieves Results
- Develops Coalitions
- Systems Transformation
- Support the management team in planning efforts related to staffing levels and requirements.
- Manage the development and implementation of human resources initiatives and special projects.
- Manage, supervise, and coordinate HR service delivery; advise and assist HR staff on a variety of HR issues including the interpretation and application of collective agreement, policies, legislation, and the processing of employee grievances.
- Provide communication and training to management and staff related to HR programs and services
- Provide guidance and advice to senior management on related issues.
- Participates in various committees as required.
- Other duties as assigned.
QUALIFICATIONS AND TECHNICAL COMPETENCIES:
- Degree in Human Resources from a recognized university, or related discipline preferred
- Professional certification (CHRP/CHRL) preferred
- Minimum of five (5) years of leadership experience; specific experience leading recruitment/talent acquisition preferred
- Ability to interpret and apply relevant provisions of the Ontario Human Rights Code, the Accessibility for Ontarians with Disabilities Act, the Occupational Health and Safety Act, the Workplace Safety and Insurance Act, collective agreements, human rights case law, and related legislation (e.g. Employment Standards Act)
- Advanced computer skills and the ability to work with Microsoft Office Software including Word, Excel, and Outlook, as well as ATS and HRIS database systems
- Experience working in a unionized environment and demonstrated knowledge and understanding of labour relations and union contract administration.
- Demonstrated knowledge and experience of human resources practices, theories, trends and legislation.
- Planning skills, systems thinking and project management skills.
- Developed decision-making, research, creativity, critical thinking and problem-solving skills to develop solutions and identify appropriate responses to issues or problems in the face of conflicting needs.
- Team leadership skills to empower staff, elicit input and cooperation, and motivate staff both within the department and across the organization.
- Superb presentation, verbal communication, interpersonal and relationship building abilities.
- Demonstrated written communication skills to draft clear and concise correspondence and formal reports.