Department / Unit:
|Hospital Service Coordinator
In keeping with the mission, vision and values of Headwaters Health Care Centre, the HSC is responsible for patient access and flow management 24/7 and will lead an inter-professional team daily at bed management meetings. After hours, weekends and holidays the HSC will also be accountable for the general administration and management of all departments and staff in the absence of the Management and Administrative teams. The HSC will ensure an environment that supports professional practice and leads the team in implementing evidence-based practices within a patient centered care philosophy when able. The HSC will create an environment that supports staff and patient safety and quality improvement. The HSC will also communicate effectively in all interactions with an inter-professional team and our community partners to facilitate patient and family-centered care.
The successful applicant will possess the following qualifications:
Current registration from an Ontario Health Professions College
Baccalaureate Degree in a health-related discipline or equivalent
Minimum of 2 years recent (within the last 5 years) and relevant leadership experience
Previous clinical experience of 3-5 years
Professional association membership as appropriate
Strong interpersonal, coaching, mentoring and team building skills that facilitate positive interactions among all members of the health care team
Possesses highly developed analytical, problem solving, critical thinking skills and the ability to introduce and effectively facilitate change
Demonstrated patient and family centered philosophy
Demonstrated focus on patient and staff safety through quality management.
Experience within a unionized environment an asset
Strong clinical decision-making and organizational skills with a commitment to professional development.
Flexible, organized and self-directed; has initiative and independent judgement
Ability to provide leadership, support and critical analysis in stressful, complex, clinical and emotional situations
Possesses effective communication and conflict management skills.
Acceptable performance and attendance records (applies to internal applicants only)